All Alert checks are conducted through the Student Success Manager (SSM) system. (This is a replacement for GradesFirst). SSM is a web-based student performance monitoring system that provides automated student services and communication between faculty, students, and support staff. At UL Lafayette, the SSM system is used to notify students at key times throughout the semester if they are at-risk of failing a course. As identified by faculty and staff, automated email alerts are sent directly to academically at-risk students’ University email with important resources for student success.
The SSM system enables instructors to identify at-risk students early in the semester to allow for student support staff to provide intervention services when students need it most. SSM is a user-friendly system that allows faculty and staff to easily be a part of the University’s retention efforts and connect students to the services they need to be academically successful.
Fall, 2020 Schedule
- Student Not Participating/No-Show: 8/26-9/2 (middle of second week of courses)
- Alert Check 1: 9/21-9/25
- Alert Check 2: 10/19-10/23 (Last day to drop is 10/29)
Faculty Member's Part
SSM does not require a great deal of time in order for instructors to have an impact on student success. By providing attendance and grade check feedback, faculty automatically alert students of their standing in their class as well as alert support staff of identified students who are at risk of not passing their class
Students should contact the Academic Success in Lee Hall, Room 115, immediately if they receive an email identifying them as academically at-risk by their professor in order to set up an Academic Improvement Plan. Additionally, students should take advantage of free tutoring and peer academic coaching on topics such as: time management, note taking and study tips provided by The Learning Center. Students may also use SSM as a way to help streamline questions they may have about tutoring, scholarships, financial aid or just getting help in general.
If you have any questions on using SSM, please send an email to StudentSuccessManager@louisiana.edu